In the 21st century, Wi-Fi must be added to Maslow's hierarchy of needs as a necessity for humankind, don’t you think? Wi-Fi problems on Mac & how to troubleshoot them But to help you do it all by yourself, we’ve gathered our best ideas and solutions below.įeatures described in this article refer to the MacPaw site version of CleanMyMac X. You don't need to modify the contents of the other pages in the setup.So here’s a tip for you: Download CleanMyMac to quickly solve some of the issues mentioned in this article. So make it look like this, but use the username and password you were given by Brand X Internet. I have entered a username and a password, and I have named the connnection. Go back above to the Internet tab, where we set the connection type to "ethernet" and instead set it to "pppoe". If you have a PPPOE connection, you have a username and password that go with your connection. You won't be able to guess these numbers.Ĭlick "update". You should get these from Tech Support at Brand X Internet. You should have IP address, Netmask, Default Route (Gateway) and DNS numbers. If you have a static address account, go back up above and change the connection type to "Static" and then put in the numbers. If you plug in the ethernet the message will go away. In my case I got this warning because I didn't plug an ethernet cable into the router. This means you should make sure your internet is really installed and check to see that all the cables are good. If you really don't have any connection attached to your router, you may see a screen like this: That's kind of confusing, but anyway, just leave it alone.Ĭlick "update". Specifically, you do not need to set anything on the page labelled DHCP. You don't need to modify the contents of the other pages in the setup. In any case, all you need to do to set this up at this point is set it to Configure IPv$ to "Using DHCP" and you are done. Note that I am not hooked up to the internet right now, so the IP address that is showing is not valid. If you have a PPPOE or Static connection, the instructions are further down the page. If you have a DHCP connection then set up everything the way you see it here in the picture (above). You should see something sort of like this:Īt this point our course of action depends on what type of connection you have: DHCP, Static, or PPPOE. Here's what you see when you are logged in: Hope you have it! According to Apple, the default password on reset is "public." I will worry about that later.įor the moment, let’s look at configuration. ![]() It’s complaining about the software version. When the Utility finds the router, it will display the unit. In theory you should be able to configure the Airport via wireless, but I’ve had better luck connecting computer and modem via ethernet. ![]() Make sure your Airport router is turned on. Once the program is installed start it up. Run the Utility to Configure your Airport Note that at least Windows 7 is required. Let it do whatever it wants to do as far as the installation. If that doesn’t work, then just Google for “Airport Utility 5.6 Windows” and you should find it fairly easily.ĭownload the program and install it. If you don't have the Airport Utility you may need to download it. Functionally they are the same but the newer Mac version has slightly different menus. While there is a newer version for Mac users, this older version still seems to be what they are using on Windows. The newer version has a slightly different menu structure but functionally it is just the same. If you have an older version like the one described here, it should work just fine. There us a newer version of the Airport Utility but this version works fine. The airport utility is found in your applications folder. The instructions here are done on a Windows computer, but the Mac version of the Airport Utility is virtually identical. Note that the Wan and Ethernet ports are exactly the same, but if you plug in the wrong port, your device will not connect. I am putting the cable in the middle plug. There are four ethernet ports in my airport. ![]() It's possible to configure via wireless, but it works better to use a cable. Run a cable from your Mac to the Airport and plug it into one of the ethernet ports that is labelled like this: The wan port has a little "o" shaped symbol next to it that looks like this: Connecting to the AirportĬonnect an ethernet cable from your modem to the "Wan" port (see diagram above). If you are using the older version of the Mac Utility it will look about the same. This instruction sheet will show you how to configure using a Windows computer using the Airport Express Utility 5.6 for Windows. It can be configured with either Mac or Windows. The Airport Express is a router made by Apple. Setting up DSL with Apple Airport Utility 5.6 for Windows/Mac
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